Minutes of Nov. 2, 2018

ITC Minutes of Nov. 2, 2018

Meeting called to order at 1:15pm.

Attendees: Mihai Bailesteanu, Stuart Barnett, Tom Burkholder, Lourdes Casas, Kristina Edwards, Dana Hanford, Drew Harris, Steve Johnson, Kevin Kean, Ryan Kelly, Amy Kullgren, Sean McNichle, Jay Melnyk, Charles Menoche, Pankaj Nagpal, Jennifer Nicoletti, Derek Pierce, Tina Rivera, Chad Valk, Lisa Washko, and Marianne Fallon

 

  1. Approval of Minutes for October 5 meeting
    1. Melnyk made motion to accept minutes; C. Menoche seconded
    2. No amendments
    3. Motion carried unanimously
  2. Announcements
    1. Chair (T. Burkholder)
      1. Ad hoc committee on Course Evaluations
        1. Online courses: You must use CoursEval, even in the summer.
        2. Ongound courses: About 75% of departments have set up CoursEval for onground use. Departments and faculty can opt in or out.
        3. General concerns about optimal scheduling and ownership. Provost is in the evaluation pipeline, so difficult for Academic Affairs to “own” the data. Discussion within committee is ongoing.
        4. Kullgren pointed out some challenges including updating data every week to accommodate student who drop the class and making sure programs with non-unique indicators, but have unique courses within them (e.g., Finance within the MBA) don’t get lost – some scripting is likely necessary.
        5. Department Chairs should be sharing information about CoursEval with their faculty.
    2. IT (A. Kullgren)
      1. Banner 9
        1. Going to Banner 9 on December 3. Need to get off Banner 8 by December 31.
        2. Training sessions set.
        3. This is for Banner IBM, not the Banner interface that faculty typically interact with (Banner Self-Service/Banner). That interface will be upgraded at some point in 2019.
      2. Decommissioning JAVA
        1. Browser plugin support ends January 2019
        2. Affects one Computer Science course; and IT is working with faculty to address needs.
        3. If something breaks, call the Help Desk.
      1. Classroom Support & 24×7 Support
        1. Phone (x2170) with Bb Learn after hours (24/7), Bomgar icon on all teacher stations (chat session with Help Desk), E-mail (techsupport@ccsu.edu), Service Request (http://www.ccsu.edu/it/forms), self-help (http://www.ccsu.edu/it/servicecatalog)
      2. Junk e-mails
        1. Lots of phishing lately
        2. Changes scoring of spam to send more into Junk e-mail folder rather than quarantine
        3. Can set up “safe-senders” list
        4. You can whitelist a domain
        5. Help Desk is available to walk you through processes for flagging junk
    4. Media Services (C. Valk)
      1. Kaltura
        1. Turning on automated captioning on media uploaded to Kaltura. It’s about an 80%
        2. Davidson has a couple of classrooms going offline this Spring and Summer, and technology will be pulled out of the rooms
    5. IDTRC Announcements (J. Nicoletti)
      1. Ally (accessibility tool within Bb Learn)
        1. Faculty (Marianne Fallon, Joe Farhat, and Mary McCarthy) piloting for feedback
        2. Question about browser support, but should be fine unless students are running REALLY old browsers that they should upgrade anyway
    6. CIO Announcements
      1. None
  3. Committee Reports
    1. LMS Survey (T. Burkholder)
      1. New version of LMS survey distributed. Still really long, but shorter than the first draft! Pankaj asked about branching based on which LMS’s people use. Please review by this afternoon; Tom will consolidate comments and send them to the system office. Will be sent by the system office with cover letter from faculty co-chairs of this committee. Encourage everyone to take this survey.
    2. P&T/ITC (T. Burkholder)
      1. P&T has formed; Mark Jackson will forward names to T. Burkholder. Hoping to have something to Senate by end of the year for first-year renewals in the Spring.
    3. Website Advisory (S. Barnett)
      1. Working on a style guide. Working on a proposal to have a standing advisory committee (akin to the Online Learning Committee). Chris Galligan encouraged S. Barnett to come up with budget proposals to address holes in the website, and then address governance issue. Link to SharePoint website will be expanded to all members of ITC.
    4. Software and Hardware Requests (L. Washko)
      1. Software form changes:
        1. Include anticipated number of students using software
        2. Importance of the request currently there. Add checklist that corresponds to interim strategic plan goals (can check multiple goals.
      2. Hardware form change:
        1. Tie to strategic plan goals (same as point 2 for software)
      3. Barely enough money to support new proposals. Need to have a spreadsheet just with new requests (and a pot of money for it).
      4. Proposals are supported through IT budget (A. Kullgren). However, with new budgetary processes and timelines, it was difficult to plan for allocation.
      5. C. Valk inquired how sunsetting software can reduce the amount requested/granted. C. Menoche mentioned that most currently supported software can be integral to the essence of the class. K. Edwards pointed out how inflation affects e-resources; could be the same for software. If budgets remain flat, it’s a cut. How is enrollment growth going to impact cost of software licensing (and everything else)? C. Valk mentioned that some money from the capital campaign might be set aside for software/hardware requests. T. Burkholder inquired about bond money, but that is generally reserved for “bigger ticket” items/projects. S. Johnson suggested that purse-holders be invited to discuss how budgets for software and hardware can be supplemented beyond IT’s OE.
      6. Timeline: Call for software and hardware requests go out next week (second week of November), with a due date at the end of November. Subcommitee will meet first week of December and present at last ITC meeting of the semester. C. Menoche will draft cover letter and call will go out to all faculty directly.
      7. Motion to accept the changes for the software and hardware as proposed by the subcommittee. Moved by S. Johnson, seconded by M. Bailesteanu. Approved unanimously.
  1. New Business
    1. Listsrv discussion. Summary: This is why we can’t have nice things.
  2. Adjournment
    1. Motion to adjourn at 2:40pm.
      1. Made by K. Edwards; seconded by L. Washko
      2. Motion carried unanimously

 

Respectfully submitted,

M. Fallon
Secretary, ITC